General Enquiries
Questions about the platform, features, or anything else? We'd love to hear from you.
admin@mathwiz.academy →
⏱ Usually responds within 1–2 business days
Schools & Teachers
Want to use MathWiz in your classroom? We offer free class access for teachers during early access.
Get in touch →
🎓 Free for classrooms during early access
Bug Reports
Found something that's not working right? Please let us know — every report helps us improve.
Report a bug →
🔧 We take bug reports seriously and fix quickly
Privacy & Data
Requests to access, correct, or delete your data. Questions about how we handle children's information.
Privacy request →
📋 Responded to within 30 days as required by law
Our response commitments
We're a small team but we take communication seriously.
24h
Bug reports
2 days
General enquiries
5 days
School partnerships
30 days
Privacy requests
Frequently asked questions
Is MathWiz really free? ›
Yes — during early access, MathWiz is completely free for all Australian families. No credit card required. We will introduce paid plans in the future and will give early access users plenty of notice.
Which year levels are currently available? ›
Full AI-generated practice questions and the Wiz AI tutor are live for Lower Kindergarten, Upper Kindergarten, Year 5, and Year 6. Years 1–4 have Wiz AI tutor access with practice launching soon. Years 7–12 are coming later this year.
Can teachers use MathWiz in their classroom? ›
Absolutely — and it's free during early access. Email us at admin@mathwiz.academy with "School Enquiry" in the subject line and we'll set up your class immediately.
Is my child's data safe? ›
Yes. We collect only what's necessary (first name, last initial, email, year level). We never show ads, never sell data, and never share student information with third parties for marketing. See our Privacy Policy for full details.
How does the AI tutor (Wiz) work? ›
Wiz is powered by Claude (by Anthropic) and is given specific context about the Australian curriculum, the current topic, and the student's progress. It's designed to guide students toward understanding rather than just giving answers away. Question context is sent to the AI but no personal student data is stored by Anthropic.
What devices does MathWiz work on? ›
MathWiz works on any device with a modern browser — laptops, tablets (including iPads), and phones. Progress syncs across all devices automatically. No app download required.
How do I delete my account? ›
Email admin@mathwiz.academy with "Delete Account" in the subject line. We'll permanently delete your account and all associated data within 30 days.